Topics

[*An Error Has Occurred! The letters you typed don't match the letters that were shown in the picture*]

Hello support, I have been approached by two people so far who reports difficulty in signing up to your service.  I'm in the process of gathering the information from them regarding their site and issues signing up so I can forward them to you.  It seems there's a problem with the crapctha code or whatever they are called - the ones where you enter numbers or text to prove you are not a bot.  They apparently do not work as it gives an error message *An Error Has Occurred! The letters you typed don't match the letters that were shown in the picture* even though they say they entered the correct text/digits.

Hope this can be looked at, so they can sign up and get their site out of suspension.

Making this new thread as the old one was turned into *report server and mysql error* thread.

I'm having an occurrence with my forum.  Have some parts set to *private (hidden)* and accept members to access those areas once they have filled a certain quota.  However, I have learned that even thought I have updated their profile permissions to *Allowed Access* that they still cannot view the section.

What can cause this?  Should I ask them to clear their cache or how can I fix this or is it a bug in the system?

Any help would be appreciated.

Thanks.