need more help

Started by hibee, September 15, 2010, 07:27:07 PM

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hibee

September 15, 2010, 07:27:07 PM
when members are registering to my forum they are ment to get a email to activate there account but they dont get a email..i have tried it and still waiting on a email...i have had to deactivate that setting..could a member of staff try and fix the problem please....thanx in advance hibee...

kimgold2010

#1
September 16, 2010, 01:50:56 AM
Quote from: hibee;534978when members are registering to my forum they are ment to get a email to activate there account but they dont get a email..i have tried it and still waiting on a email...i have had to deactivate that setting..could a member of staff try and fix the problem please....thanx in advance hibee...
We do apologize for any inconvenience you are having. We will check your problem and let you know in soon.

Thank you.
Feel free to contact us if you have any questions.

Thank you

hibee

#2
September 16, 2010, 06:52:15 AM
thanx for getting back in touch about it as its a pain....

kimgold2010

#3
September 17, 2010, 03:42:45 AM
Quote from: hibee;534989thanx for getting back in touch about it as its a pain....
We do apologize for the inconvenience.
 Our system has a problem about sending and receiving email, but we've fixed it. You please send email to all members whom registered in about a week ago.
Behalf of the company, I send an apology to all your members.

Thank you.
Feel free to contact us if you have any questions.

Thank you
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